Shipping policy

Domestic Shipping Policy

🇦🇪 Dubai Local Delivery — Same-Day Try-On

We offer same-day delivery with a try-on option across theDubai.

How it works:

Order via WhatsApp and we'll arrange delivery at a convenient time
Try on the items at home — pay only for what you keep
Free delivery within Dubai (close zones)
Delivery fee: 100 AED for distant zones
If you choose not to keep any items, a 100 AED return fee applies

To book your try-on delivery, please contact us via WhatsApp.

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time is 3-5 business days.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Double Fashion is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Double Fashion is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Shipment Processing Time

All international orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.